Can sales staff use the app for KYC requests in freemium?
Yes, Freemium users can use the App for the standard KYC workflow with the same credentials as the portal.
Yes - Freemium users can use the mobile app for the standard KYC workflow. The same accounts and credentials work across both the portal and the app, so a freemium user can log in on either surface and access the same data.
This means freemium customers can trial the mobile experience as part of their evaluation - particularly useful for real estate firms thinking about how sales agents would actually use the platform in the field. The app demonstrates the in-person VOI capture flow well and is often the deciding factor for sales-team buy-in.
iOS app availability for freemium will follow the broader iOS rollout once Apple review completes.