An error message appeared during my verification
What to do if an error occurs while you are verifying your identity.
If an error message appears during your verification, try the following first:
- Close the browser window and reopen the verification link from your SMS or email - your progress is saved
- Work through the general troubleshooting steps
If the error keeps appearing, contact the business that asked you to verify your identity and let them know what happened, or contact easyAML support - email support@easyaml.com or call 1300 425 495. Please have ready: the name of the business that requested your verification, your name, and your phone number.