---
title: "How can a sole-operator CO mark the \"Add Users\" step as complete?"
description: How can a sole-operator CO mark the &quot;Add Users&quot; step as complete?
---

[Skip to content](https://knowledge.easyaml.com/how-can-a-sole-operator-co-mark-the-add-users-step-as-complete#main-content)

English - Australia

Show submenu for translations

Open main navigation

Close main navigation

- English - Australia
  
  Show submenu for translations

 How can we help you?

- There are no suggestions because the search field is empty.

1. [easyAML Help Centre](https://knowledge.easyaml.com/?hsLang=en-au)
2. [FAQs](https://knowledge.easyaml.com/faqs?hsLang=en-au)
3. [General](https://knowledge.easyaml.com/faqs?hsLang=en-au#general)

# How can a sole-operator CO mark the "Add Users" step as complete?

## Click into Add Users and back out without adding anyone - the step marks as done once opened.

Click into **Add Users** and back out without adding details. The CO is already captured during account setup (the first user **is** set as the CO), so the step marks as done once the section has been opened - no additional users need to be invited.

This is a deliberate design choice: sole operators commonly have no additional users to invite, and forcing them to add a dummy user just to complete the onboarding checklist would be friction with no value. The "Add Users" step is satisfied by the existing CO record.

If additional users are added later, they're added the same way (Account Settings → Users ([open directly](https://app.easyaml.com/settings/users)) → Invite User) without affecting the onboarding completion status. You can also change the role of CO to a different user at a later stage.

### Related articles

- [If as a customer we need more users for training but don't want to upgrade tier, what are our options?](https://knowledge.easyaml.com/training-only-users?hsLang=en-au)
- [How does staff training get assigned in the platform?](https://knowledge.easyaml.com/how-training-is-assigned?hsLang=en-au)
- [How can I invite other staff members?](https://knowledge.easyaml.com/inviting-staff-members?hsLang=en-au)
- [When does the firm need to add support staff who don't directly do CDD?](https://knowledge.easyaml.com/when-does-the-firm-need-to-add-support-staff-who-don-t-directly-do-cdd?hsLang=en-au)
- [Will the platform send automated training reminders to staff?](https://knowledge.easyaml.com/will-the-platform-send-automated-training-reminders-to-staff?hsLang=en-au)

- [easyAML Set-up Checklist](https://knowledge.easyaml.com/easyaml-set-up-checklist?hsLang=en-au)
- [Training Videos](https://knowledge.easyaml.com/training-videos?hsLang=en-au#main-content)

    - [Register for Upcoming Webinars](https://knowledge.easyaml.com/training-videos?hsLang=en-au#register-for-upcoming-webinars)
    - [Previously Recorded Webinars](https://knowledge.easyaml.com/training-videos?hsLang=en-au#previously-recorded-webinars)
- [FAQs](https://knowledge.easyaml.com/faqs?hsLang=en-au#main-content)

    - [General](https://knowledge.easyaml.com/faqs?hsLang=en-au#general)
    - [AML/CTF basics](https://knowledge.easyaml.com/faqs?hsLang=en-au#aml-ctf-basics)
    - [Getting started](https://knowledge.easyaml.com/faqs?hsLang=en-au#getting-started)
    - [Compliance Program](https://knowledge.easyaml.com/faqs?hsLang=en-au#compliance-program)
    - [Customer Due Diligence (CDD)](https://knowledge.easyaml.com/faqs?hsLang=en-au#customer-due-diligence-cdd)
    - [Training](https://knowledge.easyaml.com/faqs?hsLang=en-au#training)
    - [Reporting](https://knowledge.easyaml.com/faqs?hsLang=en-au#reporting)
    - [Sector Coverage](https://knowledge.easyaml.com/faqs?hsLang=en-au#sector-coverage)
    - [Pricing & Plans](https://knowledge.easyaml.com/faqs?hsLang=en-au#pricing-plans)
    - [Sales & Onboarding](https://knowledge.easyaml.com/faqs?hsLang=en-au#sales-onboarding)
    - [Trusts & Complex Structures](https://knowledge.easyaml.com/faqs?hsLang=en-au#trusts-complex-structures)
    - [Reliance & KYC Sharing](https://knowledge.easyaml.com/faqs?hsLang=en-au#reliance-kyc-sharing)
    - [ACMA SMS Sender ID Register](https://knowledge.easyaml.com/faqs?hsLang=en-au#acma-sms-sender-id-register)
    - [Quick Answers](https://knowledge.easyaml.com/faqs?hsLang=en-au#quick-answers)
- [How-to Guides](https://knowledge.easyaml.com/how-to-guides?hsLang=en-au#main-content)

    - [Tasks](https://knowledge.easyaml.com/how-to-guides?hsLang=en-au#tasks)
    - [Transactions](https://knowledge.easyaml.com/how-to-guides?hsLang=en-au#transactions)
    - [Entities](https://knowledge.easyaml.com/how-to-guides?hsLang=en-au#entities)
    - [Insights](https://knowledge.easyaml.com/how-to-guides?hsLang=en-au#insights)
    - [Training](https://knowledge.easyaml.com/how-to-guides?hsLang=en-au#training)
    - [Compliance](https://knowledge.easyaml.com/how-to-guides?hsLang=en-au#compliance)
    - [Reports](https://knowledge.easyaml.com/how-to-guides?hsLang=en-au#reports)
    - [Account Settings](https://knowledge.easyaml.com/how-to-guides?hsLang=en-au#account-settings)
    - [Billing & Plans](https://knowledge.easyaml.com/how-to-guides?hsLang=en-au#billing-plans)
- [KYC Information](https://knowledge.easyaml.com/kyc-information?hsLang=en-au#main-content)

    - [Client Resources](https://knowledge.easyaml.com/kyc-information?hsLang=en-au#client-resources)
    - [Person being verified](https://knowledge.easyaml.com/kyc-information?hsLang=en-au#person-being-verified)
- [Glossary](https://knowledge.easyaml.com/glossary?hsLang=en-au)
- [Integrations](https://knowledge.easyaml.com/integrations?hsLang=en-au#main-content)

    - [General](https://knowledge.easyaml.com/integrations?hsLang=en-au#general)
    - [Action Step](https://knowledge.easyaml.com/integrations?hsLang=en-au#action-step)
    - [Clio](https://knowledge.easyaml.com/integrations?hsLang=en-au#clio)
    - [XPM](https://knowledge.easyaml.com/integrations?hsLang=en-au#xpm)
    - [Scantek](https://knowledge.easyaml.com/integrations?hsLang=en-au#scantek)
- [News Feed](https://knowledge.easyaml.com/news-feed?hsLang=en-au#main-content)

    - [Latest Release Notes](https://knowledge.easyaml.com/news-feed?hsLang=en-au#latest-release-notes)
- [Support](https://knowledge.easyaml.com/support?hsLang=en-au)

[![easyAML-Logo\_Magenta](https://knowledge.easyaml.com/hs-fs/hubfs/easyAML-Logo_Magenta.png?width=200&height=47&name=easyAML-Logo_Magenta.png "easyAML-Logo_Magenta")](https://easyaml.com/)

Copyright © 2026, easyAML