---
title: How does multi-entity user switching work?
description: How does multi-entity user switching work - Users with access to multiple entities switch between them via a dropdown at the top of the platform .
---

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# How does multi-entity user switching work?

## Users with access to multiple entities switch via a dropdown at the top of the platform.

Users with access to multiple entities switch between them via a **dropdown at the top of the platform**. Each entity has its own portal context - own Risk Assessment, own AML Program, own customer records, own training records - and the dropdown is how a CO or shared user moves from administering one to the other.

Setup requires **backend configuration by easyAML** before the dropdown appears for a user. This typically takes 24–48 hours from request to enablement. What's involved:

1. **CO submits a request** specifying the user(s) needing multi-entity access and the entities they should access.
2. **easyAML's platform team configures the entity-link** in the backend, which makes the dropdown visible to the configured users.
3. **The user logs in** and sees the entity selector at the top of the screen; choosing a different entity reloads the platform in that entity's context.

For Reporting Group structures (one Lead Entity, multiple Member Entities) the multi-entity setup is included in the Reporting Group configuration and doesn't need to be requested separately.

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