---
title: How is data handed over when migrating to another AML provider?
description: How is data handed over when migrating to another AML provider - For security purposes, bulk export isn't currently a supported workflow.
---

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# How is data handed over when migrating to another AML provider?

## Read-only access is the standard path because CDD records are point-in-time evidence and the 7-year retention.

For security purposes, **bulk export isn't currently a supported workflow.** Read-only access is the standard path. There are a few practical reasons for this:

- **CDD records are point-in-time evidence** - a successor provider can't really "import" a prior provider's CDD record and treat it as their own. They'd need to re-verify the customer or accept it under a reliance agreement.
- **The 7-year retention obligation** is satisfied by the records remaining with easyAML; the customer doesn't need to take them anywhere.
- **Customer-specific data** (firm-specific notes, custom questionnaire responses) can typically be exported on request via the customer success team for inclusion in the firm's own document management system.

What's available for a customer migrating to a new provider:

- **Read-only access** to the historical CDD records for the 7-year retention period.
- **Customer list export** (names, contact details, transaction dates) for the new provider to set up onboarding workflows.
- **Per-transaction summary export** in CSV format showing transaction ID, customer reference, completion date, and outcome.

If a customer has specific data-portability requirements (e.g. for procurement or audit compliance), raise it with the customer success team - the team will scope what's feasible.

### Related articles

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