---
title: My freemium / login link has expired - how do I get back in?
description: "My freemium / login link has expired - how do I get back in - Go to app.easyaml.com , enter your email, click \"Forgot password\" ."
---

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# My freemium / login link has expired - how do I get back in?

## Go to app.easyaml.com, click Forgot Password; a fresh login link is sent to the email on file.

**Go to app.easyaml.com**, enter your email, **click "Forgot password"**. A new login link is sent to the email address on file.

The Forgot Password flow works regardless of whether you're a freemium or paid customer - the underlying account is the same, just with different subscription privileges. If the email address you're using is the right one but Forgot Password says it doesn't recognise the account, double-check you're using the email address that was used to sign up originally - people sometimes sign up with a personal email and then expect the business email to work.

If Forgot Password isn't generating an email at all (check spam folder first), contact [support@easyaml.com](mailto:support@easyaml.com) with the email address you're trying to use; the support team can manually issue access.

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