---
title: How long do I need to keep records for?
description: The record types you must retain, and the set periods AML/CTF regulations require for each.
---

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# How long do I need to keep records for?

## The record types you must retain, and the set periods AML/CTF regulations require for each.

### Under AML/CTF regulations, you must retain specific records for set periods to demonstrate compliance and assist with investigations. the standard retention period is 7 years, but when the clock starts varies by record type.

**Important:** Failing to maintain required records for the mandated periods can result in significant penalties. easyAML helps you track and manage these requirements automatically.

### Record retention requirements

### Customer identification records: 7 years after relationship ends

**What to keep:**

- Customer identification documents (driver's license, passport, etc.)
- Verification records and beneficial owner information
- Due diligence documentation and risk assessments
- Updates to customer information

**Critical detail:** The 7 years starts **after the customer relationship ends**, not when you first verified their identity.

**Example:** Customer opens account in January 2020, closes it in June 2026. You must keep records until June 2033.

### Transaction records: 7 years from transaction date

**What to keep:**

- All transaction records (including below-threshold transactions)
- International funds transfer instructions (IFTIs)
- Threshold transaction reports (TTRs)
- Suspicious matter reports (SMRs) and supporting documentation
- Transaction monitoring alerts and investigations

**Critical detail:** Each transaction has its own 7-year countdown from the date it occurred.

### AML/CTF program documents: 7 years after superseded

**What to keep:**

- Current program (keep indefinitely while operating)
- Previous program versions (7 years after being replaced)
- Risk assessments and reviews
- Board approvals and independent review reports

### Training records: 7 years from completion or departure

**What to keep:**

- Training certificates and attendance records
- Course materials and assessments

**For current staff:** 7 years from training completion **For former staff:** 7 years after they leave the organization

### Suspicious matter reports: 7 years from submission

**What to keep:**

- The SMR and all supporting documentation
- Internal investigation notes and analysis
- Related transaction records

**Never** notify customers about SMRs - tipping off is illegal.

---

### Storage and access requirements

**Records must be:**

- Easily retrievable when needed
- Protected against loss, theft, or damage
- In original format or reliable equivalent (scanned copies acceptable if complete and legible)
- Secured with appropriate access controls
- Regularly backed up

**Acceptable storage:**

- Digital records (including cloud storage with appropriate security)
- Scanned documents
- Original paper documents in secure storage

---

### Special circumstances

**Business closure:** Records must still be kept for full retention periods. Appoint a custodian and notify AUSTRAC.

**Under investigation:** Do not destroy any records regardless of retention period. Legal hold overrides standard schedules.

**Business sale:** Record keeping obligations transfer to new owner. Document the handover clearly.

### Common mistakes to avoid

**Don't start the clock too early:** Customer records must be kept for 7 years *after* the relationship ends, not from when it began.

**Keep all transaction records:** Not just those you reported to AUSTRAC - all transactions must be retained.

**Respect legal holds:** If under investigation, don't destroy records even if retention period has expired.

**Document everything:** Including when relationships end, when reviews occur, and when records are destroyed.

**Need help managing your records?** easyAML's built-in record keeping features automatically track retention requirements and alert you to compliance obligations.

**Questions about specific records?** Contact easyAML support or consult with a compliance professional for guidance tailored to your business.

**Remember:** Proper record keeping is your proof of compliance and your protection against allegations. When in doubt, keep it.

### Related articles

- [What are common staff training mistakes?](https://knowledge.easyaml.com/common-training-mistakes?hsLang=en-au)
- [Who needs to be trained on AML/CTF?](https://knowledge.easyaml.com/-who-needs-to-be-trained?hsLang=en-au)
- [If a customer cancels, can they still access their records?](https://knowledge.easyaml.com/record-access-after-cancelling?hsLang=en-au)
- [Can a duplicate account, individual, entity, or test transaction be deleted within easyAML?](https://knowledge.easyaml.com/delete-archive-transaction-individual-entity?hsLang=en-au)
- [What internal documents and templates need updating before AML go-live?](https://knowledge.easyaml.com/what-internal-documents-and-templates-need-updating-before-aml-go-live?hsLang=en-au)

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