What user roles does easyAML support?
Nine roles tailored to AUSTRAC's expectations including: Compliance Officer, Senior Manager, CDD User, Frontline Staff, Board Member.
Nine roles, each with a defined permission set tailored to AUSTRAC's expectations for the function:
- Role: Compliance Officer (CO)
Typical user: The accountable AML/CTF officer
Key permissions: Full platform access; signs off Risk Assessment, AML Program, SMRs and TTRs; manages users; only role that can lodge AUSTRAC reports - Role: 2IC (Deputy CO)
Typical user: Backup for the primary CO
Key permissions: Same as CO except cannot add/remove the primary CO - Role: Senior Manager
Typical user: Director, partner, principal
Key permissions: Can draft Risk Assessment, review CDD, oversee training; reports to governing body - Role: Frontline Staff
Typical user: Sales reps, junior practitioners
Key permissions: Initiates KYC/KYB requests; cannot sign off transactions or view completed verification documents - Role: CDD User
Typical user: Conveyancer, accountant, senior agent
Key permissions: Signs off transactions, performs CDD, escalates risk decisions - Role: Board Member
Typical user: Directors / governing body
Key permissions: Oversight only - views program, training and reporting; doesn't drive operations - Role: Training Only
Typical user: Back-office, reception, junior staff being upskilled
Key permissions: Completes assigned training modules; no CDD or transaction access; doesn't consume a paid user seat; not audited for AUSTRAC purposes - Role: External Auditor
Typical user: Independent AML auditor
Key permissions: Read-only access to RA, Program, training, CDD history; included free for the 3-year evaluation - Role: Integration Developer
Typical user: The customer's developer or integrator
Key permissions: API access only - no UI access to customer data
Detailed permission breakdowns and the rationale for each role's scope are in the user-access-and-roles knowledge-base article. Each user has one primary AML role that determines training requirements; secondary job titles can be added separately for descriptive purposes (see "What's the right AML role for real estate sales agents?" below).