---
title: What user roles does easyAML support?
description: "What user roles does easyAML support - Nine roles, each with a defined permission set tailored to AUSTRAC's expectations for the function: Role: Compliance Officer."
---

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# What user roles does easyAML support?

## Nine roles tailored to AUSTRAC's expectations including: Compliance Officer, Senior Manager, CDD User.

Nine roles, each with a defined permission set tailored to AUSTRAC's expectations for the function:

- **Role:** **Compliance Officer (CO)  
  Typical user:** The accountable AML/CTF officer  
  **Key permissions:** Full platform access; signs off Risk Assessment, AML Program, SMRs and TTRs; manages users; only role that can lodge AUSTRAC reports
- **Role:** **2IC (Deputy CO)  
  Typical user:** Backup for the primary CO  
  **Key permissions:** Same as CO except cannot add/remove the primary CO
- **Role:** **Senior Manager  
  Typical user:** Director, partner, principal  
  **Key permissions:** Can draft Risk Assessment, review CDD, oversee training; reports to governing body
- **Role:** **Frontline Staff  
  Typical user:** Sales reps, junior practitioners  
  **Key permissions:** Initiates KYC/KYB requests; cannot sign off transactions or view completed verification documents
- **Role:** **CDD User  
  Typical user:** Conveyancer, accountant, senior agent  
  **Key permissions:** Signs off transactions, performs CDD, escalates risk decisions
- **Role:** **Board Member  
  Typical user:** Directors / governing body  
  **Key permissions:** Oversight only - views program, training and reporting; doesn't drive operations
- **Role:** **Training Only  
  Typical user:** Back-office, reception, junior staff being upskilled  
  **Key permissions:** Completes assigned training modules; no CDD or transaction access; doesn't consume a paid user seat; not audited for AUSTRAC purposes
- **Role:** **External Auditor  
  Typical user:** Independent AML auditor  
  **Key permissions:** Read-only access to RA, Program, training, CDD history; included free for the 3-year evaluation
- **Role:** **Integration Developer  
  Typical user:** The customer's developer or integrator  
  **Key permissions:** API access only - no UI access to customer data

Detailed permission breakdowns and the rationale for each role's scope are in the **user-access-and-roles** knowledge-base article. Each user has **one primary AML role** that determines training requirements; secondary job titles can be added separately for descriptive purposes (see "What's the right AML role for real estate sales agents?" below).

### Related articles

- [easyAML (Platform) Set-up Checklist](https://knowledge.easyaml.com/set-up-checklist?hsLang=en-au)
- [How do I Complete my AML/CTF Training?](https://knowledge.easyaml.com/how-do-i-complete-my-aml/ctf-training?hsLang=en-au)
- [If as a customer we need more users for training but don't want to upgrade tier, what are our options?](https://knowledge.easyaml.com/training-only-users?hsLang=en-au)
- [Which training modules are mandatory for which roles?](https://knowledge.easyaml.com/mandatory-training-by-role?hsLang=en-au)
- [How does staff training get assigned in the platform?](https://knowledge.easyaml.com/how-training-is-assigned?hsLang=en-au)

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