Update: 07/07/2026

New features

• Archiving Individuals, Entities and Transactions - you can now archive records to tidy your active lists while keeping a full audit trail. Archiving is available to the CO and 2IC CO roles. Records are hidden rather than deleted, so nothing is lost. Completed transactions cannot be archived, as they are required for compliance records. Individuals and entities must be removed from all transactions before they can be archived.

• How to archive a Transaction (must be not completed and have no individuals or entities linked)

  • If the transaction is completed (e.g. created for testing), select Amend Completed Transaction and follow the steps.
  • Select Remove on each Individual and Legal Entity in the transaction (this removes them from the transaction only, it does not archive them).
  • Select the Archive button.

  How to archive an Individual or Entity

  • Open the record and select the Archive button in the top right.
  • Individuals and entities linked to a transaction must first be removed from all transactions.
• Standing Transactions, Adding an Individual, and Personnel Due Diligence (PDD).
• Training Videos - full pre-recorded training sessions are now available in the knowledge base, including a complete 30-minute session. Current videos cover Compliance Officer Training, Staff Day-to-Day Training, Your First KYB Transaction, and Your First KYC Transaction. Find them under Training Videos in the knowledge base or click the link here