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FAQs
Got a question? Browse answers to the most common compliance and platform queries from our team.
Getting started
Information for your Customers
AML/CTF basics
Compliance Program
- How do I appoint my compliance officer?
- How to Complete Your ML/TF Risk Assessment
- When should I review my AML Program?
- Do I Need an Independent Audit for AML/CTF Compliance?
- How long do I need to keep records for?
- What if I get AML wrong?
- Doesn't AML Reporting Conflict with Legal Professional Privilege?
Customer Due Diligence (CDD)
- What is Customer Due Diligence (CDD)?
- Common Customer Due Diligence Questions
- What are some common Customer Due Diligence (CDD) mistakes?
- What if someone else has done the CDD on my client?
- What are common Politically Exposed Person (PEP) screening mistakes?
- Who or what is a Politically Exposed Person (PEP)?
- What are sanctions checks?
- What countries are high risk for money laundering?