Can easyAML validate digital driver's licences?
Yes where the issuing state has a third-party-verification scheme.
Yes, where the issuing state has a working digital licence scheme that supports third-party verification. The state-by-state position:
- State: NSW; Digital licence status in easyAML: Live - supported at launch.
- State: VIC; Digital licence status in easyAML: Expected during 2026 (Victorian DigitalDriverLicence is rolling out; integration follows).
- State: QLD; Digital licence status in easyAML: Expected during 2026 (QLD Digital Licence app launched 2023; integration follows).
- State: WA; Digital licence status in easyAML: Tracking with ServiceWA digital ID rollout.
- State: SA, TAS, NT, ACT; Digital licence status in easyAML: Following the same pattern as the issuing state's digital scheme matures.
Where a digital licence isn't yet integrated, the customer presents the physical licence in the standard VOI flow - there's no compliance penalty for capturing the physical version even if the customer also holds the digital. AUSTRAC's framework doesn't mandate digital licence acceptance, so this is purely a customer-convenience question.
See AUSTRAC's Overview of initial customer due diligence.
NSW Digital Driver's Licence - why is the ID image missing?
This is the normal result, not an error - and the verification is complete and valid. A NSW DDL arrives via a secure data payload direct from the NSW Government (name, date of birth, licence number, expiry and photo) but doesn't include a digital image copy of the physical licence - which is why the Document Capture field appears empty. The identity data has been confirmed at source, a stronger check than an image capture.
Client-side steps: How to scan a NSW Digital Driver Licence.