KYC Information
Information for your customers, templates and guides covering the Know Your Customer process.
Person being verified
- How to scan a NSW Digital Driver Licence
- Where is my verification link?
- How to find your driver licence card number
- The link says my device or browser isn't supported
- An error message appeared during my verification
- Birth certificate troubleshooting tips
- General troubleshooting steps for identity verification
- I can't enable the camera or location settings
- How to safely scan a QR code
- Is the sctk.au link legitimate?
- What ID documents do I need to verify my identity?
- What if I stop during the verification process?
- How do I know my verification is complete?
- Is my device compatible?