---
title: Does the outsource service work for complex structures?
description: Does the outsource service work for complex structures - This can be particularly useful for complex structures requiring more in-depth review , where the savings.
---

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# Does the outsource service work for complex structures?

## Yes, particularly for complex structures (discretionary trusts, multi-tiered companies, cross-border.

**This can be particularly useful for complex structures requiring more in-depth review**, where the savings in admin time are most pronounced. Examples:

- **Discretionary trusts with multiple beneficiaries** - the easyAML team works through the deed, identifies beneficiaries within the AML threshold, and handles the UBO determination.
- **Multi-tiered company structures** - corporate trustees of trusts, holding companies with offshore parents, joint ventures.
- **Cross-border structures** - where some parties are offshore residents requiring Tier 2/3 checks.
- **Foundations or unusual legal forms** - where the standard self-serve KYB workflow doesn't quite map.

Why this is valuable: the analysis of complex structures is **time-consuming and judgement-heavy**. Self-serve users sometimes spend hours working through trust deeds, identifying controllers, and figuring out which beneficiaries cross the threshold. The easyAML team does this work routinely and brings well-developed playbooks.

For simple structures (individual customer, single director Pty Ltd), self-serve may be faster than outsourcing. **The sweet spot for outsourcing is complexity**: matters where the firm would otherwise burn significant time, and where the $50 matter fee delivers genuine value.

The customer success team can advise on which matters are best routed through outsourcing and which are fine to self-serve, based on the firm's typical matter mix.

---

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