How does the monthly transaction credit work?
The $220 (Professional) or $440 (Enterprise) monthly credit applies across the whole monthly bill.
The monthly transaction credit ($220 on Professional, $440 on Enterprise) is applied across the monthly bill - not against the first transactions individually until you reach the credit limit.
So a customer using $300 of KYC/KYB activity in a month on Professional sees the bill as $300 less $220 credit \= $80 transaction charge, plus the subscription. A customer using only $150 in a month sees zero transaction charge that month and the unused $70 credit rolls over.
Key mechanics:
- Roll-over. Unused credit rolls over month-to-month for up to 6 months before expiring. So credit accrued in January 2027 expires at the end of July 2027 if not used.
- GST-exclusive. The credit applies to net transaction value before GST. GST is added on top of the net charge after the credit.
- Doesn't apply to set-up fees or one-off bespoke services - only standard KYC/KYB transactions.
Most firms find the credit covers only a portion of their typical monthly usage with some buffer. Where activity is highly seasonal (e.g. a real estate office with peak Q4 transactions), the roll-over absorbs the seasonality nicely.