--- title: What are NOT valid reasons to allow Delayed Customer Due Diligence? description: "What are NOT valid reasons to allow Delayed Customer Due Diligence - Useful for prospect education — AUSTRAC's stated position rules out: Customer is in a hurry /." --- [Skip to content](https://knowledge.easyaml.com/what-s-not-a-valid-reason-to-delay#main-content) English - Australia Show submenu for translations Open main navigation Close main navigation - English - Australia Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [easyAML Help Centre](https://knowledge.easyaml.com/?hsLang=en-au) 2. [FAQs](https://knowledge.easyaml.com/faqs?hsLang=en-au) 3. [Customer Due Diligence (CDD)](https://knowledge.easyaml.com/faqs?hsLang=en-au#customer-due-diligence-cdd) # What are NOT valid reasons to allow Delayed Customer Due Diligence? ## AUSTRAC rules out customer hurry, immature internal systems, untrained staff, cost concerns. Useful for prospect education - AUSTRAC's stated position rules out: - Customer is in a hurry / wants to move fast - Internal systems are slow or not yet built - Staff haven't been trained on CDD yet - Cost or commercial efficiency concerns - The vendor doesn't want to be asked for ID - The agency hasn't decided how to handle CDD The "interruption to ordinary course of business" test is about the *transaction's* operational reality (e.g., the auction structure, the exchange-to-settlement timing), not the *agency's* readiness. --- ### AUSTRAC source links - delayed initial CDD Primary: - [Delayed initial customer due diligence](https://www.austrac.gov.au/about-us/amlctf-reform/reforms-guidance/amlctf-program-reform/customer-due-diligence-reform/initial-customer-due-diligence-reform/delayed-initial-customer-due-diligence-reform) Supporting: - [Real estate designated services](https://www.austrac.gov.au/new-austrac/designated-services-newly-regulated-entities/real-estate-designated-services) - [Professional designated services](https://www.austrac.gov.au/new-austrac/designated-services-newly-regulated-entities/professional-designated-services) - [Initial customer due diligence](https://www.austrac.gov.au/industry-and-business/obligations-and-guidance/your-amlctf-program/customer-due-diligence/initial-customer-due-diligence) - [Overview of customer due diligence](https://www.austrac.gov.au/industry-and-business/obligations-and-guidance/your-amlctf-program/customer-due-diligence/overview-customer-due-diligence) ### Related articles - [Does Tranche 2 apply at contract signing or at settlement for property transactions?](https://knowledge.easyaml.com/does-tranche-2-apply-at-contract-signing-or-at-settlement-for-property-transacti?hsLang=en-au) - [How does delayed diligence apply to conveyancers, lawyers, and settlement agents (Rules s 6-15)?](https://knowledge.easyaml.com/delayed-diligence-conveyancers-lawyers?hsLang=en-au) - [What's the difference between CDD, KYC and KYB - and when does each apply?](https://knowledge.easyaml.com/cdd-vs-kyc-vs-kyb?hsLang=en-au) - [How does CDD work for an off-the-plan purchase where settlement is years away?](https://knowledge.easyaml.com/off-the-plan-cdd?hsLang=en-au) - [How long is a KYC valid? When does it need to be redone?](https://knowledge.easyaml.com/how-long-is-a-kyc-valid-when-does-it-need-to-be-redone?hsLang=en-au) - [easyAML Set-up Checklist](https://knowledge.easyaml.com/easyaml-set-up-checklist?hsLang=en-au) - [Training Videos](https://knowledge.easyaml.com/training-videos?hsLang=en-au#main-content) - [Register for Upcoming Webinars](https://knowledge.easyaml.com/training-videos?hsLang=en-au#register-for-upcoming-webinars) - [Previously Recorded Webinars](https://knowledge.easyaml.com/training-videos?hsLang=en-au#previously-recorded-webinars) - [FAQs](https://knowledge.easyaml.com/faqs?hsLang=en-au#main-content) - [General](https://knowledge.easyaml.com/faqs?hsLang=en-au#general) - [AML/CTF basics](https://knowledge.easyaml.com/faqs?hsLang=en-au#aml-ctf-basics) - [Getting started](https://knowledge.easyaml.com/faqs?hsLang=en-au#getting-started) - [Compliance Program](https://knowledge.easyaml.com/faqs?hsLang=en-au#compliance-program) - [Customer Due Diligence (CDD)](https://knowledge.easyaml.com/faqs?hsLang=en-au#customer-due-diligence-cdd) - [Training](https://knowledge.easyaml.com/faqs?hsLang=en-au#training) - [Reporting](https://knowledge.easyaml.com/faqs?hsLang=en-au#reporting) - [Sector Coverage](https://knowledge.easyaml.com/faqs?hsLang=en-au#sector-coverage) - [Pricing & Plans](https://knowledge.easyaml.com/faqs?hsLang=en-au#pricing-plans) - [Sales & Onboarding](https://knowledge.easyaml.com/faqs?hsLang=en-au#sales-onboarding) - [Trusts & Complex Structures](https://knowledge.easyaml.com/faqs?hsLang=en-au#trusts-complex-structures) - [Reliance & KYC Sharing](https://knowledge.easyaml.com/faqs?hsLang=en-au#reliance-kyc-sharing) - [ACMA SMS Sender ID Register](https://knowledge.easyaml.com/faqs?hsLang=en-au#acma-sms-sender-id-register) - [Quick Answers](https://knowledge.easyaml.com/faqs?hsLang=en-au#quick-answers) - [How-to Guides](https://knowledge.easyaml.com/how-to-guides?hsLang=en-au#main-content) - [Tasks](https://knowledge.easyaml.com/how-to-guides?hsLang=en-au#tasks) - [Transactions](https://knowledge.easyaml.com/how-to-guides?hsLang=en-au#transactions) - [Entities](https://knowledge.easyaml.com/how-to-guides?hsLang=en-au#entities) - [Insights](https://knowledge.easyaml.com/how-to-guides?hsLang=en-au#insights) - [Training](https://knowledge.easyaml.com/how-to-guides?hsLang=en-au#training) - [Compliance](https://knowledge.easyaml.com/how-to-guides?hsLang=en-au#compliance) - [Reports](https://knowledge.easyaml.com/how-to-guides?hsLang=en-au#reports) - [Account Settings](https://knowledge.easyaml.com/how-to-guides?hsLang=en-au#account-settings) - [Billing & Plans](https://knowledge.easyaml.com/how-to-guides?hsLang=en-au#billing-plans) - [KYC Information](https://knowledge.easyaml.com/kyc-information?hsLang=en-au#main-content) - [Client Resources](https://knowledge.easyaml.com/kyc-information?hsLang=en-au#client-resources) - [Person being verified](https://knowledge.easyaml.com/kyc-information?hsLang=en-au#person-being-verified) - [Glossary](https://knowledge.easyaml.com/glossary?hsLang=en-au) - [Integrations](https://knowledge.easyaml.com/integrations?hsLang=en-au#main-content) - [General](https://knowledge.easyaml.com/integrations?hsLang=en-au#general) - [Action Step](https://knowledge.easyaml.com/integrations?hsLang=en-au#action-step) - [Clio](https://knowledge.easyaml.com/integrations?hsLang=en-au#clio) - [XPM](https://knowledge.easyaml.com/integrations?hsLang=en-au#xpm) - [Scantek](https://knowledge.easyaml.com/integrations?hsLang=en-au#scantek) - [News Feed](https://knowledge.easyaml.com/news-feed?hsLang=en-au#main-content) - [Latest Release Notes](https://knowledge.easyaml.com/news-feed?hsLang=en-au#latest-release-notes) - [Support](https://knowledge.easyaml.com/support?hsLang=en-au) [![easyAML-Logo\_Magenta](https://knowledge.easyaml.com/hs-fs/hubfs/easyAML-Logo_Magenta.png?width=200&height=47&name=easyAML-Logo_Magenta.png "easyAML-Logo_Magenta")](https://easyaml.com/) Copyright © 2026, easyAML