Update: 14/07/2026

New features

• AML Program template editor — a proper editor for your AML Program template, with highlighting and autocomplete, a searchable panel of available variables, live error checking as you type, a real-data preview so you can see exactly how it will read, and a History tab to view and restore previous versions. Publishing is now blocked if the template still has errors, so a broken version can't go out by accident.
• Residential Property Lending Risk Assessment — a new risk assessment pre-filled with easyAML's suggested questions to get you started faster.
• New Sole Trader entity type — sole traders can now be set up as their own entity type.
• Company display names — companies can now have a display name separate from their official registry name. The registry name still drives screening and the KYB PDF, so you get a friendlier label without affecting compliance.
• Single "acting on someone's behalf" question — answering Yes now reveals the represented person's details (only last name required) plus a free-text box to record their authority to act.
• Revoke questionnaires — you can now revoke a questionnaire after it has been sent.
• Verification of Identity updates — you can now resend a VOI and update a VOI's display name and match name, with faster page updates throughout.
• Communication History delivery status — a new column shows whether each message reached the client.
• Seychelles added to the country list.

Fixes & improvements

• • Phone-number verification rebuilt — no more double country codes or dropped leading zeros, and newly issued Australian mobile ranges (e.g. 0483 numbers) are now accepted.
  • Reminder frequency — clients now receive 3 reminders in total, 2 days apart.
  • Improved audit logging — adding, re-linking, confirming a match, ownership changes, and excluding or resuming a person each now write a plain-English line to the Logs tab, attributed to the user who did it. Confirming a match now shows a clear two-name review dialog before you commit.
  • Legal entity verified status — an entity now correctly shows as Verified once the last owner is verified.
  • Name-match issues now link straight to the Name Matches section rather than opening the document image, so you land where you can action it.
  • Filters and lists — active filters now show as removable pills with a "Clear all" option, and your filters are remembered as you move between pages.
  • Outsourcing — a Reassign button has been added to transactions, and Outsource Actioners can now see the VOI additional-errors box and document edits.
  • Fixed a false "Document Check failed" result that appeared when only an expiry check had run.
  • Fixed an "Update VOI" button that appeared on screen but failed silently on save.
  • Fixed editing a pending VOI wiping its Scantek reference number.
  • Scantek refresh now works for admins who never personally connected Scantek, by falling back to any active connection on the account.
  • Fixed transaction imports failing when a mobile number was selected or edited.
  • Fixed the app-setup wizard (Actionstep / Box+Dice) occasionally dropping settings — every step now saves reliably.
  • Fixed excluding a person ("Will Not Verify") creating a redundant compliance note on top of the audit entry.
  • ACIC police-check report — no more blank "No Match" rows for unreadable names, a tab error no longer white-screens the page, outcome dates now display as YYYY-MM-DD, and the downloadable PDF lays out correctly.
  • Clio — contacts no longer import with blank email, phone or address, duplicate tasks are gone (only the Responsible Attorney and transaction creator receive them), task creation is now an account-wide setting, stale logins self-heal, and reconnecting no longer leaves behind stale "Open in easyAML" buttons.
  • Faster task and audit list pages.
  • Login system upgraded for smoother sign-in and SSO, plus a branded-login theme fix.