Update: 22/10/2026

Highlights

• Next step card and task checklists – Individuals, legal entities, transactions and PDD each show one “Next step” card with what to do, who it is waiting on and the button for it.
• Date range filters on lists – Transactions, Legal Entities and Individuals can be filtered by Created or Last updated, with presets such as This month or a custom range. Ranges can be kept in saved filter views.
• Remote Source of Wealth and Funds for in-person verifications – Can be sent to the client by SMS or email, or done in person with a QR code.
• Charities and associations – Responsible People added from ACNC and associations get a Documents tab.
• Resizable list columns – Widths are remembered per list.
• Speed Improvements – Faster task lists, fewer calls for audit logs, and billing and screening reads are quicker.

Improvements

• Group Restricted Records Message – If a person is not in a group a record is in, a clearer error is shown.
• Transactions
  • New transaction sources – Government grant or subsidy, procurement or contract payment, and rebate or tax refund, each domestic or foreign.
  • Consideration Amount optional – for related-party transfers, Nil consideration is recorded as $0.
• KYCs
  • A new KYC can’t start while another is still live, and the message says which one to revoke.
  • Communication History shows when a verification email bounced or was reported as spam, not only “Sent”.
  • Ongoing sanctions and banned director checks – Previously only checked during the initial check. Adverse Media and PEP status were already checked ongoing.
• KYB
  • Corporate trustee control – Directors and >50% shareholders of a corporate trustee are verified as its controllers.
  • Every recorded trust party is verified – Including appointors, settlors and beneficiaries. Sole traders, partnerships and associations raise verification tasks too.
  • Excluding a company closes its KYB row at sign-off.
  • Excluding a person on every role completes their KYC task.
  • Excluded people show as Excluded on their own page and in the list.
  • Refresh now states the KYB cost and when the first refresh is free.
  • Refresh marks people no longer on the register – Nobody is removed.
  • Skips branches that can’t reach 25% – Pauses when a deed or holding is needed, names the entity and links to the Parties tab.
  • Decisions show additional detail – Replacing a document records an archive decision, and archived documents show their reason.
  • Shares held on behalf of another party – New section in the company KYB report.
  • Re-link a corporate participant to a different company – With an archive or keep offer after any re-link, and a choice of which holding stays when merging a duplicate person.
• Billing
  • Usage – New Performed by column in the table and export, tooltips explaining each Status and How it’s paid label, live refresh when a usage row changes, and whole-day From and To dates.
• Annual compliance report – Follows AUSTRAC’s financial year. Reminder and due tasks moved to match.
• Child account 2IC Compliance Officer – Can be assigned from the parent account.
• Notifications – Read and unread look different, the settings page links to personal preferences, and support replies open the Amelie chat.
• Board Report – Shows an upgrade prompt on plans that don’t include it.

Integrations

• Re-syncing a transaction – From any connected app, no longer fails with a status error.
• Actionstep
  • Creates a matter task for the assignee and creator instead of one file note per connected user.
  • Simultaneous token refreshes no longer disconnect a firm, and missed writes are backfilled.
  • Shows the risk band the portal shows, including manual overrides, and updates when risk changes.
• Rex
  • The AML check dot is now set correctly.
  • The ID check dot goes green when a verification completes.
• Xero Practice Manager – A connection Xero rejected is marked broken with a reconnect prompt, instead of retrying forever.
• Scantek – Re-importing an archived Scantek VOI is refused cleanly, instead of creating stuck duplicates.

Fixes

• KYC
  • Email and Mobile are ticked when a contact is entered or on file, so invites aren’t silently sent on one channel and not the other.
  • Complete Report – Fixed not being available occasionally.
  • Payment option no longer disappears.
  • Ongoing Monitoring – Provider ID could be blank for a small number of records, resolved.
  • Banned directors without a given name – Potential Matches no longer errors, and surname-only false matches stop.
  • Source of Wealth and Funds and questionnaire answers from a follow-up request can be reviewed – On an already-accepted verification they show Acknowledge and Reject.
• KYB
  • Large Structures – Parties past the first 25 no longer show “no tasks”.
  • Readiness counts bypassed parties.
  • Shares held as trustee and beneficially stay separate per parcel.
  • Joint unit holdings import once.
  • Deed attachments keep their type.
  • Signed-off companies are not changed by background recalculation.
  • Saved Minor UBO threshold stays on screen.
  • Signed-off trusts behind a holding are frozen at sign-off.
  • Archiving a person with company roles is refused – The message names the companies, so archived duplicates no longer count as UBOs.
  • Unwrap budget uses the KYB price – Previously it could allow about twice the lookups the budget could pay for.
  • Company constitution not required – The task for it is gone. Trust deeds and other documents are unchanged.
  • Risk tab no longer shows clear if there are pending Adverse media matches.
  • Ownership from overseas registers that give percentages instead of share counts (eg Germany, Austria, the Netherlands, China, Italy and others) no longer show 0% for every owner.
• Billing
  • An individual’s Billing tab lists all their charges.
  • A legal entity’s tab includes every party in its structure, including directors found by unwrapping.
  • A resent abandoned VOI goes back to Pending billing.
  • A parked plan change completes once its invoice is paid.
  • Repairs of structures unwrapped before 1 August no longer re-bill children.
  • Payment method setup no longer fails on a bad postcode.
  • Invoices list one line per rate instead of a “mixed rates” lump, with KYB tiers named.
• PDF exports
  • KYB and transaction PDFs export when the graph has no lines.
  • Missing flag image no longer drops the whole diagram.
• CPD – Awards no longer fail for users outside Australia.
• Marketplace apps – Listings need screenshots, a guide and a support contact.
• Webhooks – Deliveries no longer carry a second signature header customers can’t verify.
• Dates use the user’s local day – Create Report and other date fields no longer show yesterday in WA and SA mornings.
• Gift country of origin can be entered – So the request can be sent.
• Payment selector flicker and a blank-liveness crash on the complete report fixed.
• User Interface – Various display and layout fixes.
• Onboarding – New accounts finish setup when the registry is slow, ABN no longer repeats, and onboarding sectors are kept.