Can the system force-match two conflicting IDs for a long-known client (e.g. birth certificate name vs licence name)?
Yes, a user can manually force a transaction, with the override audit-logged for the chain of custody.
An easyAML user (with an appropriate role) can manually force a transaction past the review gate where the underlying checks don’t match standard verification standards but where the user has formed a positive view that their compliance obligations have been met.
For the full answer, see Can the platform force-match a non-standard transaction past the review stage?.